eMpTy Pages

What do we mean when we use the term “customer experience” or CX? CX is the sum of impressions associated with a brand for a particular cust...

 We regularly hear about the digital disruption caused by online eCommerce to the retail industry, and there are many examples of the reta...

 Machine translation is pervasive today and even the most conservative estimates say that MT is “translating” trillions of words a month a...

Here is the list of most popular blog posts in 2021. The only theme that I can discern in the list is that there is a greater focus on bette...